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Frequently Asked Questions

  • I’ve moved. Can I change the address?
  • Can I order The Event Magazine subscription for a friend?
  • How do I fill the gaps in my The Event Magazine collection?
  • I signed up for the The Event Magazine but am not able to get in?
  • Can I change my password to the The Event Magazine?
  • What the heck is the The Event Magazine anyway?
  • Why do I have to keep signing in to the The Event Magazine?
  • I subscribed to The Event Magazine, why do I have to wait to access it?
  • I turned off my cookies, and now I can't get into The Event Magazine!
  • Can I order an international edition of The Event Magazine?
  • What do I do if I've missed an issue?
  • What's your policy on online privacy?
  • I've moved. Can I change the address?
    Yes, Please email us (event@theeventmagazine.com) your information including address and username. We will never ask for your password.
    Can I order an Event Magazine subscription for a friend?
    Not only can you sign up for a free issue for your friends online, but we'll send them an e-mail so they'll know who they should be thanking.
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    How do I fill the gaps in my Event Magazine collection?
    You can view Back Issues to The Event Magazine online. However, we are working on issues for the newsstands, so you'd better be quick about it if you're looking for a particular favorite. If you're looking for a specific feature, check out The Event Magazine, it's probably there.
    I signed up for the The Event Magazine, but I'm not receiving it - what gives?
    Sorry you're not able to access our magazine and it's really the best way to find out what's new at The Event Magazine. This could be for two reasons: If you've recently changed your e-mail address, then we need your new one. Please email us at event@theeventmagazine. A quicker way might be to just subscribe again! Click here for the link and enter your e-mail address again we will make sure your not subscribed twice.
    Can I change my password to the Event Magazine?
    The original Event Magazine password we give you is generated randomly and is certainly not meant to be the one you use forever. If you need a password change, please email us at event@theeventmagazine and when it is changed, we will email you with your new one.
    What the heck is the Event Magazine, anyway?
    As a subscriber to The Event Magazine, you will have access to the all of the Event Magazine, our exclusive, subscriber-only area at The Event Magazine. Check out never-before-seen photos and outtakes, contests and much more all at no additional cost other than your ability to sign up. Follow the Event Magazine link to sign up today.
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    Why do I have to keep signing in to the The Event Magazine?
    When you sign in to the The Event Magazine, we drop a cookie onto your machine that contains all the information about your sign up and the password you've chosen. That cookie is good for the life of your sign up to The Event Magazine on that particular computer.

    However, if you change computers or want to access the The Event Magazine from your computer at home, you'll need to sign in again, just once, so that we can drop a cookie onto that machine as well.
    I subscribed to The Event Magazine. Why do I have to wait for access?
    Access to the The Event Magazine will be denied unless we can find you in our sign up database. This means that unless you sign up, for free, for your subscription online, it can take up to two weeks to process your name.

    We send you an e-mail complete with your unique The Event Magazine password just as soon as you sign up.
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    I turned off my cookies, and now I can't get into the The Event Magazine!
    Well, no wonder the The Event Magazine isn't working for you. We give you a cookie when you sign in so we can recognize you and make sure that the information we include about your sign upis completely up-to-date. However, you must turn on your cookies…

    If you need some help setting your browser to accept cookies, here are some brief guidelines. Depending on your browser, please do the following:
    Netscape Users Windows:
    Go to Edit > Preferences > Advanced
    Here, click on the "Accept All Cookies" option.

    Netscape Users Mac:
    Edit > Preferences > Advanced > Accept all cookies

    Internet Explorer Users Windows:
    Go to Tools > Internet Options > Security > Custom Level > Cookies
    Here, click the "Enable" option.

    Once you've done the above, close the browser and open it again (you can stay online during this process). Your browser will now be set to accept our cookies.

    Internet Explorer Users Mac:
    Edit > Preferences > Receiving Files > Cookies > When receiving cookies choose anything but "Never accept"

    AOL users with Windows:
    Go to My AOL > Pick "www"> Security Tab > Custom Level > Find Cookie
    Here, click the "Enable" option, then click "OK."

    AOL users on a Mac:
    Go to My AOL > Pick "www"> Advanced Settings > Cookies
    Here, click the "Never Ask" option, then click "OK."

    If you're still experiencing a problem with the The Event Magazine, please Send Us an E-mail and mark it for the attention of our online technical team. Please tell us the exact page you were on when you had the problem (give us the URL address if you can - it will start with "http://"), what you did on that page, and the error message you received.
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    Can I order an international edition of The Event Magazine?
    Yes soon you will be able to read it in other languages as we are in the process of working on perfect translations. So far it is avaiable in English, French, Spanish, Portugese, German and Italian.
    What do I do if I've missed an issue?
    First of all, make sure you really missed the issue. We make every effort to get every issue into the archives each month. However, if you really believe you've missed an issue, just email us at event@theeventmagazine.com and we will send you the information on it.
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    What's your policy on online privacy?
    Follow these links to find our Privacy Policy You should really read them before you click around the web site and wanted to know what we use and don't use
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    Email: event@theeventmagazine.com

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